Windows configuring ECSync when Office program such as Word is started

[Anonym]

Sometimes when I click on a program icon such as Word to open, a Windows Installer dialog box starts that suggests that Windows is configuring ECSync.  I have tried uninstalling and reinstalling ECSync but it does not help.  Why is ECSync seem to be tied up with other software

[SvenL]

Hi Nick,

Have you installed ECSync under admin rights? In fact I have no idea what the reason for this behaviour is. ECSync is definitely not tied to any other software. Could it be that some Visual Basic features are uninstalled by your Office Suite?

Greetings
Thomas

[SvenL]

Ok Nick, let’s do it as you proposed. The onliest log that might be available is the Windows event log. But I doubt that there will be any useful information.

Thomas

[SvenL]

Hello Nick,

Looks very strange to me. The error log doesn’t tell very much. Only that there was a writing error on file C:Config.Msi11a50b.rbf. Was 12-Dec-11 1:01:47 AM the date and time when you installed ECSync?

Perhaps you could give write access to the administrator the the mentioned file or folder. I’m just guessing.

In fact I don’t know why Windows tries to reconfigure ECSync. Especially not when an Office application is launched. Never had this before. Does reinstalling Office help?

Sorry
Thomas

[SvenL]

Nick, I don’t want to force you to do anything I’m not sure of whether it helps. As I already wrote I don’t have the slightest idea what the reason for this behaviour is.

Hope your actions help. I can only make guesses in this case.

Thomas

[SvenL]

There is no newer msi than the one that can be downloaded from the website.

What does the installer log tell now? Is there this strange write error again? And if so, does it occur at the first new install or at the re-install after rebooting?

[Autor]

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