Windows configuring ECSync when Office program such as Word is started

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  • 5. Dezember 2011 um 21:02 Uhr #4630
    Anonym
    Gast

    Sometimes when I click on a program icon such as Word to open, a Windows Installer dialog box starts that suggests that Windows is configuring ECSync.  I have tried uninstalling and reinstalling ECSync but it does not help.  Why is ECSync seem to be tied up with other software

    6. Dezember 2011 um 8:56 Uhr #8060
    SvenL
    Teilnehmer

    Hi Nick,

    Have you installed ECSync under admin rights? In fact I have no idea what the reason for this behaviour is. ECSync is definitely not tied to any other software. Could it be that some Visual Basic features are uninstalled by your Office Suite?

    Greetings
    Thomas

    6. Dezember 2011 um 10:37 Uhr #8061
    SvenL
    Teilnehmer

    Ok Nick, let’s do it as you proposed. The onliest log that might be available is the Windows event log. But I doubt that there will be any useful information.

    Thomas

    12. Dezember 2011 um 11:41 Uhr #8056
    SvenL
    Teilnehmer

    Hello Nick,

    Looks very strange to me. The error log doesn’t tell very much. Only that there was a writing error on file C:Config.Msi11a50b.rbf. Was 12-Dec-11 1:01:47 AM the date and time when you installed ECSync?

    Perhaps you could give write access to the administrator the the mentioned file or folder. I’m just guessing.

    In fact I don’t know why Windows tries to reconfigure ECSync. Especially not when an Office application is launched. Never had this before. Does reinstalling Office help?

    Sorry
    Thomas

    13. Dezember 2011 um 8:34 Uhr #8057
    SvenL
    Teilnehmer

    Nick, I don’t want to force you to do anything I’m not sure of whether it helps. As I already wrote I don’t have the slightest idea what the reason for this behaviour is.

    Hope your actions help. I can only make guesses in this case.

    Thomas

    13. Dezember 2011 um 14:56 Uhr #8058
    SvenL
    Teilnehmer

    There is no newer msi than the one that can be downloaded from the website.

    What does the installer log tell now? Is there this strange write error again? And if so, does it occur at the first new install or at the re-install after rebooting?

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